Administration

1.1 What is Cloud Computing?
1.2 Types of Cloud Computing Services with examples
1.3 Cloud Computing Architecture
1.4 What is Salesforce?
1.5 Services provided by salesforce
1.6 What is CRM Process?
1.7 Kinds of Apps developed by Salesforce
1.8 Advantages of Salesforce
1.9 Employment opportunities with Salesforce

2.1 Production Environment
2.2 Types of Sandbox Environments
2.3 Registering with Developer Organization
2.4 Salesforce Terminology

3.1 Steps to create the Application
3.2 Setting up the logo for Application

4.1 Steps to create the Object
4.2 Different options involved while creating the object

5.1 Steps to create the tab
5.2 Different options involved with the tab

6.1 Different Data Types involved while creating custom fields
6.2 Different options involved with custom fields
6.3 Changing the Default Currency Type
6.4 Field Dependencies

7.1 Steps to configure custom validations
7.2 Different formula functions involved with custom validations

8.1 Enable more columns at tab level, search results level and look up dialog Level
8.2 Working with inline editing
8.3 Working with enhanced list views
8.4 Analysing Record Ids of the components

9.1 Different Types of Relationships
9.2 Creating a junction object
9.3 Governor Limits in Salesforce

10.1 Different options available in page layout
10.2 Steps to configure mini page layout
10.3 Adding Related Lists to Layout

11.1 Steps to configure Record Types
11.2 Creating Record Types for standard objects

12.1 Steps to configure Field History Tracking
12.2 Steps to enable and creating activates

13.1 Users in Salesforce and enabling Grant Login Access
13.2 Profiles and Permission Sets
13.3 Role Hierarchy
13.4 OWD (Organization Wide Defaults)
13.5 Manual Sharing and Sharing Rules
13.6 Purpose of Grant Access using Hierarchies
13.7 Purpose of View All, Modify All, View All Data and Modify All Data
13.8 Apex Managed Sharing

14.1 Difference between Import Wizard and Data Loader
14.2 Generating Security Token and Maintaining IP range using Trusted IP
14.3 Data Loader Settings
14.4 Data Loader Operations
14.5 Purpose of External Id
14.6 Purpose of Data Export

15.1 Difference between evaluation criteria
15.2 Difference between rule criteria
15.3 Types of workflow actions
15.4 Re-evaluation Criteria for Field Update
15.5 Types of Email Templates
15.6 Setting to enable Task Action
15.7 Different scenarios with Workflow Rules
15.8 Outbound Messages with example

16.1 Configuring Approval Process
16.2 Different options available with Approval Process
16.3 Creating custom hierarchy field
16.4 Adding multiple steps to the approval process
16.5 Purpose of Queues and steps to configure the Queue
16.6 Difference between Queue and Public Group
16.7 Working with the Queues
16.8 Approving the records from Email

17.1 Options involved with Process Builder
17.2 Advantages over Workflow Rules
17.3 Disadvantages over Workflow Rules
17.4 Submitting the records for approval automatically

18.1 Different types of Reports
18.2 Scheduling the Reports
18.3 Creating the Dashboard
18.4 Different Components involved in Dashboard

19.1 Generating Web to Lead
19.2 Generating Web to Case

20.1 Assignment Rules
20.2 Auto Responsive Rules
20.3 Escalation Rules

21.1 Difference between Salesforce Classic and Lightning Experience
21.2 Enabling Lightning Experience and switching between lightning Experience and Salesforce Classic

22.1 The App Launcher in Lightning Experience and reordering the Apps
22.2 Accessing Lightning Setup
22.3 Global Search in Lightning Experience
22.4 Lightning Experience Help Menu

23.1 Opportunity Sales Path
23.2 Activity Timeline
23.3 Lead Path

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Advantages

1. Covering the topics with real time scenarios
2. Providing guidance to complete Admin 201 certification
3. Providing support for resume preparation
4. Clarifying interview/work related questions even after the course
5. Candidates can attend the course any number of times once they join for one time.
6. Providing recording sessions if the candidate misses any class due to power cut/ internet problem or personal work.

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