Admin + Development


1.1 What is Cloud Computing?
1.2 Types of Cloud Computing Services with examples
1.3 Cloud Computing Architecture
1.4 What is Salesforce?
1.5 Services provided by salesforce
1.6 What is CRM Process?
1.7 Kinds of Apps developed by Salesforce
1.8 Advantages of Salesforce
1.9 Employment opportunities with Salesforce

2.1 Production Environment
2.2 Types of Sandbox Environments
2.3 Registering with Developer Organization
2.4 Salesforce Terminology

3.1 Steps to create the Application
3.2 Setting up the logo for Application

4.1 Steps to create the Object
4.2 Different options involved while creating the object

5.1 Steps to create the tab
5.2 Different options involved with the tab

6.1 Different Data Types involved while creating custom fields
6.2 Different options involved with custom fields
6.3 Changing the Default Currency Type
6.4 Field Dependencies

7.1 Steps to configure custom validations
7.2 Different formula functions involved with custom validations

8.1 Enable more columns at tab level, search results level and look up dialog Level
8.2 Working with inline editing
8.3 Working with enhanced list views
8.4 Analysing Record Ids of the components

9.1 Different Types of Relationships
9.2 Creating a junction object
9.3 Governor Limits in Salesforce

10.1 Different options available in page layout
10.2 Steps to configure mini page layout
10.3 Adding Related Lists to Layout

11.1 Steps to configure Record Types
11.2 Creating Record Types for standard objects

12.1 Steps to configure Field History Tracking
12.2 Steps to enable and creating activates

13.1 Users in Salesforce and enabling Grant Login Access
13.2 Profiles and Permission Sets
13.3 Role Hierarchy
13.4 OWD (Organization Wide Defaults)
13.5 Manual Sharing and Sharing Rules
13.6 Purpose of Grant Access using Hierarchies
13.7 Purpose of View All, Modify All, View All Data and Modify All Data
13.8 Apex Managed Sharing

14.1 Difference between Import Wizard and Data Loader
14.2 Generating Security Token and Maintaining IP range using Trusted IP
14.3 Data Loader Settings
14.4 Data Loader Operations
14.5 Purpose of External Id
14.6 Purpose of Data Export

15.1 Difference between evaluation criteria
15.2 Difference between rule criteria
15.3 Types of workflow actions
15.4 Re-evaluation Criteria for Field Update
15.5 Types of Email Templates
15.6 Setting to enable Task Action
15.7 Different scenarios with Workflow Rules
15.8 Outbound Messages with example

16.1 Configuring Approval Process
16.2 Different options available with Approval Process
16.3 Creating custom hierarchy field
16.4 Adding multiple steps to the approval process
16.5 Purpose of Queues and steps to configure the Queue
16.6 Difference between Queue and Public Group
16.7 Working with the Queues
16.8 Approving the records from Email

17.1 Options involved with Process Builder
17.2 Advantages over Workflow Rules
17.3 Disadvantages over Workflow Rules
17.4 Submitting the records for approval automatically

18.1 Different types of Reports
18.2 Scheduling the Reports
18.3 Creating the Dashboard
18.4 Different Components involved in Dashboard

19.1 Generating Web to Lead
19.2 Generating Web to Case

20.1 Assignment Rules
20.2 Auto Responsive Rules
20.3 Escalation Rules

21.1 Difference between Salesforce Classic and Lightning Experience
21.2 Enabling Lightning Experience and switching between lightning Experience and Salesforce Classic

22.1 The App Launcher in Lightning Experience and reordering the Apps
22.2 Accessing Lightning Setup
22.3 Global Search in Lightning Experience
22.4 Lightning Experience Help Menu

23.1 Opportunity Sales Path
23.2 Activity Timeline
23.3 Lead Path


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Course Type:


1. Covering the topics with real time scenarios
2. Providing guidance to complete Admin 201/Platform Developer – I certification
3. Providing support for resume preparation
4. Clarifying interview/work related questions even after the course
5. Candidates can attend the course any number of times once they join for one time.
6. Providing recording sessions if the candidate misses any class due to power cut/ internet problem or personal work.


1.1 Comparing Natural and Formal Languages
1.2 Different types of Tokens
1.3 Types of statements to write a program
1.4 Data Types involved in Apex Language
1.5 Arithmetic and Logical Operators
1.6 Conditional Statements
1.7 Controlling / Looping Statements

2.1 Encapsulation
2.2 Abstraction
2.3 Polymorphism
2.4 Inheritance

3.1 Caught Exceptions
3.2 Uncaught Exceptions

4.1 Creating Projects and capturing components from the Server
4.2 Different options involved with Eclipse

5.1 List
5.2 Set
5.3 Map
5.4 Working with Debug Logs

6.1 Different Tools used
6.2 Writing simple SOQL queries
6.3 Using Order by, Group by and Aggregate functions
6.4 Difference between Limit and Offset
6.5 Fetching Parent Object Information from the Child Object
6.6 Fetching Child Object records from the Parent Object
6.7 Writing SOSL Queries
6.8 Governor Limits for the queries

7.1 Insert, Update, Delete and Undelete
7.2 Difference between Insert and Database.insert
7.3 Difference between Update and Database.update

8.1 Difference between Workflow Rules and Apex Triggers
8.2 Difference between Before mode and After mode
8.3 Trigger Events
8.4 Trigger Context Variables
8.5 Trigger Collections and availability for the different events
8.6 Trigger Best Practices
8.7 Developing Triggers by taking different scenarios
8.8 Avoiding Recursive Triggers
8.9 Avoiding Mixed DML Operation Error
8.10 Purpose of Future method in Apex
8.11 Order of execution in Salesforce

9.1 Developing Batch Classes
9.2 Purpose of Database.stateful
9.3 Scheduling the Batch Class through user interface
9.4 Scheduling the Batch Class Programmatically
9.5 Monitoring Batch Jobs
9.6 Monitoring Schedulable Jobs

10.1 Different tags available in VF Pages
10.2 Types of Controllers
10.3 Creating Login App by using Standard Controller and Custom Controller
10.4 Static Resources
10.5 Displaying Error Messages on VF Page
10.6 StndardController – Displaying multiple records using RecordSetVar
10.7 CustomController – Displaying multiple records by fetching from the database
10.8 Types of Tables available in Visualforce
10.9 Pagination using StndardSetController
10.10 Pagination using Limit and Offset
10.11 Getting the governor limits dynamically using Limits Class
10.12 Usage of the Custom Labels in Salesforce
10.13 Displaying List of records with Wrapper Class
10.14 Custom Settings in Salesforce
10.15 Rendered, Rerender, RenderAs and contentType usage
10.16 Ajax Functions with different examples
10.17 Overriding the Standard and Custom Buttons with Visualforce Pages
10.18 Inline Visualforce Pages
10.19 Usage of immediate keyword
10.20 Passing the parameters between the Visualforce pages
10.21 Using retURL and saveURL
10.22 View State of VF Page and improving the performance of the view state
10.23 Difference between System Mode and User Mode
10.24 Difference between with sharing and without sharing
10.25 Visualforce Components
10.26 Visualforce and the order of execution
10.27 Providing Security for Apex Classes and Visualforce Pages

11.1 Visualforce and Lightning Pages Difference
11.2 Lightning Design System
11.3 Visualforce as a JavaScript Application Container by using Lightning Design System
11.4 Lightning Components
11.5 Lightning Apps
11.6 Lightning Out to embed Lightning App in Visualforce Page

12.1 sObject and Field describe information
12.2 Dynamic SOQL and Dynamic SOSL 11.3 Dynamic DML Statements

13.1 Usage of @isTest
13.2 Test Class Best Practices
13.3 Usage of seeAllData
13.4 Avoiding Mixed DML Operation error in test classes
13.5 Test.startTest( ) and Test.stopTest( )
13.6 System.runAs( ) usage
13.7 System.assert statements
13.8 Usage of @TestVisible and Test.isRunningTest( )
13.9 Code Coverage for Apex Classes and Apex Triggers
13.10 Covering code for standardController extension class
13.11 Covering code for Apex Triggers

14.1 Difference between SOAP API and REST API
14.2 Difference between Partner WSDL and Enterprise WSDL
14.3 Exposing Apex Classes with SOAP API
14.4 Parsing Apex Classes from WSDL using SOAP API

15.1 Deploying Components using Change Sets
15.2 Deploying Components using Eclipse

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